AT APEX

In her role as Chief Operating Officer of Apex Clearing, Lucille has responsibility for the Apex client experience which includes the client service, onboarding, tech integration and strategic partnership functions. Additionally, Lucille works closely with clients and partners, as well as the product and technology teams within the firm, to evolve and scale Apex offerings to work towards delivering an unmatched customer experience.

BEFORE APEX

Prior to her position as Chief Operating Officer of Apex Clearing, Lucille was Chief Information Officer of Client Experience Delivery at BNY Mellon, one of the world’s largest financial service enterprises. In her role as CIO, she was responsible for the development, testing, convergence, and delivery of client technology touch points. Previously, Lucille spent a 24-year tenure at Pershing, LLC, a BNY Mellon company, in various technology and operations roles culminating as CIO and an Executive Committee member.

Lucille earned a Bachelor of Arts degree in Computer Science, magna cum laude, from the State University of New York.

OUTSIDE OF THE OFFICE

In her free time, Lucille likes to spend time with her two amazing kids, Vincent (an Aggie) and Elizabeth (an equestrian). She also serves on the Board of the AnitaB.org, the largest organization for women in technology.